All of our jewellery is custom made by our artisans. Therefore, please allow a minimum of 7 business days for manufacturing and dispatch after receiving cleared payment.

The delivery date mentioned on the website is a tentative date based on major cities and primary locations.

Deliveries to suburban areas and interiors of India may take more time.

We make sure that all the parcels are perfectly boxed and wrapped with security tapes when they are dispatched from our order-processing unit.

All orders are shipped with free transit insurance.

However, we cannot ensure the handling and damage caused in transit, if any, by courier companies before reaching you.

We urge you, therefore, to NOT accept any damaged or tampered shipments as it will then be the responsibility of the recipient in case any product is missing.

We urge you to prepare a video of the unboxing of your shipment for security purposes.

Orders can be delivered to only Residential and Commercial Locations or to any nearby Esthara Jewels physical store in India.

The delivery of the orders cannot be made to any public places like Malls, Hotels, Restaurants, Hostels or nearby streets etc.

If at all the recipient is unavailable during the time of delivery, the Courier Company will make 2 attempts to deliver the product.

In case the recipient is still not reachable/ available, the same will be returned to our office from where the product has been dispatched (Malappuram, Kerala).

Estharajewels.com will not be responsible for orders collected directly from the delivery hub or anywhere outside the delivery address.

Shipping is absolutely free to all locations across India.

We have partnered with top shipping experts like BVC Logistics, DHL-Bluedart & India Post who we believe are our “partners in customer commitment”.

Once your order has been shipped, you will receive an e-mail from Estharajewels.com containing your tracking number and a link to the website's order-tracking page.

You can also check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions by using your tracking number.

Your tracking number can be found in the e-mail confirming shipment of your order or within the Order Status page on Estharajewels.com.