Lifetime Exchange & Buyback Policy

In order to enhance your shopping experience at Esthara Jewels, we have updated our lifetime exchange and buyback policies. Please keep reading to know how it benefits you:

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We offer a guaranteed buyback program. When you return your Esthara jewellery, the buyback value will be calculated at a flat rate of 1/3 of your original invoice value.

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The final valuation might be subject to change as per the quality check, completed only after the product is received and tested by Esthara Jewels.

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The buyback amount will be transferred to the customer’s Esthara Wallet or issued as a discount voucher within 10 working days after the quality check and valuation. This amount can be redeemed on your next purchase.

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Shipping charges will be borne by Esthara for all jewellery under this policy.

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Any item that shows signs of damage, wear and tear, alterations, resizing (by any jeweller other than Estharajewels.com) or mishandling leading to a reduction in metal weight or stone weight as mentioned in the invoice shall be reduced from the final weight of metal and stones in valuation.

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This feature is not available for international orders (shipped abroad from India).

For assistance, please contact our customer support team. We are happy to help ensure a smooth and satisfactory shopping experience with Esthara Jewels.